2月9日，临近春节，春运逐渐进入高峰，有网友在社媒发帖称，在使用12306预定车票时发现，账号内乘车人信息现陌生人信息，且无法正常删除，引发网友对于信息泄露、账号安全等问题担忧。
密度财经致电12306官方了解，工作人员表示，出现该情况可能与帐号所有人在第三方平台购票有关。建议用户更换账号密码，依据现行使用规则，乘车人信息可在30天后进行删除，届时若无法删除可与12306联系删除。
来源 | 密度财经
编辑： 黄曼曼
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